What personal data we collect and why we collect it
What is personal data?
Personal Data is any information of any nature and on any medium (eg sound or image) relating to an identified or identifiable natural person. Any person who can be directly or indirectly identified by, for example, the name, ID number, location data, electronic identifier or other identifying elements of that natural person is considered to be identifiable.
Service usage data Examples
Information on the use of the service (traffic) the destination and origin numbers of the calls made, date / time of the communication, duration of the communication, IP address, mac adress and the data related to the taxation of products and services
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We colect some information about our clients such as name, email and contact
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use google analytics on this website.
Who we share your data with
We share your data with no one!
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Who is responsible for the processing of your personal data?
The person responsible for the collection and processing of your personal data will be the company of the our Group that provides you with the service or provides the product and in this scope decides what data collected, means of treatment and purposes for which the data are used.
The Data Protection Officer
we also has a Data Protection Officer (DPO) who:
Monitor compliance of data processing with applicable standards;
It is a point of contact with the client or user to clarify questions regarding the handling of their data by the our;
Cooperates with the supervisory authority;
Provides information and advises the controller or subcontractor on their obligations regarding privacy and data protection.
How can I contact the Data Protection Officer?
You can contact the DPO through the following addresses:
Letter: Data Protection Officer (DPO) Rua São Nicolau 34, 5ºDir. - 4520-248, Santa Maria da Feira
How we protect your data
We have implemented the appropriate logical, physical, organisational and security measures necessary and sufficient to protect your personal data from unauthorised destruction, loss, alteration, unauthorised access or any other form of accidental or illicit.
We have implemented:
Logical security requirements and measures, such as the use of firewalls and intrusion detection systems in their systems, the existence of a strict policy on access to systems and information and registration of actions taken by admins on personal data of customers or users (logging);
Physical security measures, including a strict control of access to our physical facilities by employees, partners and visitors, as well as very restricted and permanently monitored access to the essential technological infrastructures of the our;
Means of protection of data from conception ("privacy by design") using technical means such as mask, encryption, pseudonymization and anonymisation of personal data, as well as a set of privacy-friendly preventive measures ("privacy by default" ");
Scrutiny, audit and control mechanisms to ensure compliance with security and privacy policies;
An information and training program for our employees and partners;
Access rules for Customers or Users for certain products or services, such as the introduction of a password, to strengthen the control and security mechanisms.
What data breach procedures we have in place
Implementing secure data breach procedures.
What third parties we receive data from
What automated decision making and/or profiling we do with user data